Regulations & Criteria: Skills Funded by E.T.P. Training
advanced technology
Advanced Technology training involves the production or use of the most sophisticated
technology, equipment and software in fields such as electronics, computers, biotechnology,
engineering, multimedia/entertainment, and certain machine operations.
AT courses may include, but not limited to, the following: Multi-media Skills, Animation, Film/Video Production and Postproduction, Avionics Manufacturing, Bio-technical Production Techniques, Computer-Assisted Drafting and Manufacturing (CAD) (CAM), Computer Skills (such as Certified Novell Assistant – CNA – and Certified Network Engineer (CNE), WEB Programming (JAVA, Coldfusion, Active Server Pages), Computer programming languages( Visual Basic, C++),
Printed Circuit Design, Oracle (database management and storage), and sophisticated computer-operated machinery.
business skills
Business Performance (appropriate for general business usage and Small Business Owner projects):
Accounting, Payroll Systems, Marketing, Business Plans, Business Administration, Merchandising, Financial Strategies, Inventory Control, Product Knowledge.
Project Management: Strategic Planning, Evaluations, Monitoring.
Communication Skills: Business and Report Writing and Editing, Negotiating, Conflict Management, Interpersonal Skills.
Customer Service: Customer Relations, Identifying Customer Needs, Telephone Skills, Handling Customer Requests, Resolving Customer Complaints.
Sales: Customer Needs, Customer Complaints, Credit Card Sales, Computer/Cash Register Transactions, Processing Cash Sales, Refunds and Exchanges, Voiding Transactions, Product Knowledge.
commercial skills
Non-manufacturing work processes such as:
Automotive Repair (smog certification, engine repair, body work)
Banking/Insurance/Mortgage
Construction Occupations
Engineering/Architectural
Medical/Dental
Telecommunications
continuous improvement
(May be appropriate for Managers in projects transitioning to high performance workplace. However, cannot be used in lieu of Management Skills).
Combination of any of the following (or similar) types of training: Statistical Process Control (SPC), Problem Solving, Teambuilding, Quality Concepts, Total Quality Management, ISO (9000 to 9005 et. al.), Just-In-Time Processes (JIT), Production Scheduling, Production Operations/Workflow, Process Improvement, Decision Making, Leadership skills for frontline workers.
SPC: quality method for monitoring products during production: interpreting Charts/Graphs; Pareto, Histogram, and Fishbone Diagrams; Statistical Analysis.
Project Management: Strategic Planning, Evaluations, Monitoring.
*Some of these courses, standing alone, may be included as part of a curriculum for another Type of Training, when appropriate.
hazardous materials
Pertaining to environmental protection: Asbestos Removal, Hazardous Materials Handling, Hazardous Chemical cleaning/Handling, Hazardous Waste Cleaning.
literacy skills (job-related)
Vocational English as a Second Language (VESL): Basic English Language Skills: Writing, Reading, Language Comprehension.
Vocational English: Basic English language skills: writing letters and business reports; reading work orders, safety regulations and other documents; language comprehension, understanding verbal direction and instruction.
Basic Math: Understanding the Numbering System, Fractions, Decimals, Positive and Negative Numbers, Rounding-off Rules, Basic Understanding of Algebraic Equations.
management skills
Developing and improving skills of managers and supervisors: Leadership, Decision Making, Motivation, Teambuilding, Administration, Coaching Procedures.
manufacturing skills (industrial)
Skills associated with product creation and/or assembly: Production Operations, Parts and Products Manufacture, Equipment Operation, Assembly Procedures, Inventory Control, Warehousing, Manufacturing Practices, cross-training in production equipment/skills.
Food Processing: Meat, Canning, Fruit and Vegetable Processing.
Computer Numeric Control (CNC) Machining: CNC machine operation: Drills, Lathes, Milling Machines, Grinders and other CNC Machines, CNC Programming.